IT Manager
Published: 04/08/2025
St. David Catholic School, in David, Florida, is hiring for an IT Manager. This person is responsible for the IT function of the church and school, including: network administration, software installation, upgrades, monitoring and maintaining servers and hardware, recommending specific technologies, enforcing cyber security protocols and updates, obtaining feedback on and enhancing user interface / user experience; and providing end-user support.
This position performs all functions with an in-depth comprehension of how all the hardware, software, policies, and procedures fit together in the school’s technology implementation. S/he is responsible for troubleshooting and helping teachers, Priests, school and rectory staff, administrators and students use technology more effectively to enhance the engagement with online faith formation in the parish, and the learning environment in the school. In addition to managing the IT infrastructure, this position oversees and enhances the multi-media technology to effectively reach out to parishioners and students remotely. The IT Manager performs all duties and responsibilities in alignment with the mission, vision, and values of the Roman Catholic Archdiocese of Miami.
Responsibilities include:
Management/Technical:
- Manage all technological equipment in the school including: smart boards, iPads, chrome books, servers, workstations, software, printers, copiers, CCTV, access control gates, telephones, internet, network infrastructure, digital security, digital record keeping, and websites.
- Responsible for the end user support, help desk, monitoring and maintenance of server operating systems, applications, and interfaces.
- Install and configure of servers, workstations, laptops, tablets, handhelds, ancillary-hardware (mouse, keyboards, printers, scanners, projectors, smartboards) and end-user applications.
- Configure all wireless devices to be managed remotely and ensure they adhere to school policies.
- Manage all vlans, ports, and firewalls.
- Maintain inventory of hardware and related peripherals.
- Ensure all equipment is used correctly and in accordance with parish/school and archdiocesan policy.
- Provide five-year plan on equipment replacement, software upgrades, and improvements to the infrastructure.
- Consult with the pastor on plans for outreach to parishioners via technology and provide recommendations on software and enhancements for user interface and user experience to keep parishioners engaged with the parish.
- Assist the principal in the implementation of the school’s technology plan.
- Review and negotiate contract information with current and future vendors and ensure contracts are honored and school resources optimized.
- Coordinate and oversee the development and maintenance of network procedures to ensure regular system backups on a timely basis.
- Aid in the configuration and maintenance of Active Directory, supporting network services (DNS, DHCP, WINS, SMTP, etc...) and infrastructure (routers, switches, wireless access points, firewalls, patch panels, cabling, etc.).
- Update and maintain software library and necessary documentation to include, but not to be limited to, network wiring, hardware and software.
- Ensure software in the school is properly licensed and maintains related records.
- Assist in the formulation of policies and procedures relative to the technological needs of the school and report any issues arising from school policy.
- Facilitate staff participation in the evaluation and selections of new software, hardware, and materials to support instructional objectives.
- Oversees the maintenance of the school and rectory database systems (AdminPlus.com Rediker system).
- Ensure guidelines and standards are met for security and records retention needs.
- Communicate with parents, employees, administrators and outside organizations for the purpose of providing administrative support, enhancing program awareness and assisting with program implementation and conflict resolution.
- Oversee the maintenance and update of the parish/school social media and web pages.
General Responsibilities, Duties And Tasks
- Open support cases with vendors to resolve technical issues not resolved onsite. This may include walkthroughs over the phone with vendors until issues are resolved. Maintain current information concerning student access.
- Assist, when needed, any general parish technology support.
- Maintain current and accurate documentation, including inventory, of all systems and ancillary products.
- Estimate costs for system or component implementation and operation. Use cost-benefit analysis process in recommending best products for purchase and use.
- Assist pastor and principal in formulation and implementation of Disaster Recovery / Business Continuity Plan.
- Confer with peers, technical personnel and facility managers to provide technical advice and resolve problems. Assist with Technical needs assessment.
- Learn and align conduct with the Archdiocese of Miami Employee Handbook, Employee Pledge to Promote Safe Environment, and policies promulgated by the archdiocese and the parish.
- Ensure adherence to current IT policies and procedures, including compliance with laws governing user licenses and data security.
- Demonstrate extreme confidentiality in the handling of electronic data, safeguarding information from exposure to unauthorized access.
- Remain up-to-date on security measures, policies and practices, and software to protect sensitive data.
- Research, evaluate and apply industry best practices for continuous improvement.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree preferred, in information systems or related field; or 4 years of IT-related field experience or equivalent combination of education and experience.
- Experience with Google Apps, G-Suite, Backup Solutions, Hyper-V, Technology integration and data integration, Microsoft Windows Servers, Chrome Books, Apple OS, and MDM Solutions for I-Pad.
- Certifications preferred: CCNA, MCSE; CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager) a plus.
- Knowledge of basic principles in electronics, information technology and systems, including basics in telecommunications.
- Ability to use network, hardware, and software diagnostic tools.
- Ability to use, deploy, and maintain console and remote management tools to expedite and simplify IT operations.
- Ability to read, analyze and interpret general business periodicals, technical documentation and governmental regulations.
- Ability to write reports, business correspondence, procedure manuals, and technical documentation.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Excellent customer service skills, including ability to maintain focus on and professionalism with people in challenging situations, both in person and by phone.
- Knowledge of basic project management principles.
- Good time management, including ability to manage several projects at the same time, setting reasonable and practical priorities.
- Must be able to multi-task and retain accuracy in an environment of competing deadlines.
- Demonstrated confidentiality and professionalism in the exercise of duties, having experience safeguarding sensitive data.
- Must exercise cost-consciousness.
- Must exercise safety-consciousness.
- Skilled in personnel administration; knowledge of human resources policies and practices.
- Good oral and written English-language communication skills, including clear speaking voice.
- Must be supportive of the mission and tenets of the Roman Catholic Church.
- Must have a professional demeanor.
To apply: Send cover letter and resume to the principal at [email protected]
Subject line should read: IT Manager.
NO PHONE CALLS PLEASE
